My Highmark for Employee Health

The My Highmark digital experience is another way that we are reinventing health care. Personalized app and web experiences inspire Highmark members on their individual health journey.

Digital experience for employee health

Today’s health care consumers want digital self-service options to find a provider, review billing, and get answers to their questions. My Highmark does all that and more with a secure 1:1 interface, live chat, and 24/7 chatbot. In a third-party review of health care digital experiences, My Highmark was a top-rated brand for personalization and sustained engagement.

My Highmark personalizes health care

My Highmark offers a seamless, single sign-on experience, with all health care and coverage information in one place. Once logged in to My Highmark, members can:

• Complete a health risk assessment.
• Find a primary care provider specialty provider or specialist.
• Review benefits coverage and track insurance claims and payments.
• Manage health savings accounts (HSA) and flexible spending accounts (FSA).
• Enroll in health management programs for specific conditions (based on eligibility and need).
• Access virtual health visits and sync wearable devices.
• Join employee wellness and reward programs.
  

Eliminating barriers to employee wellness programs

We use what we know about Highmark members to serve their health needs, goals, and interests. Tailored prompts and personalized messages offer online access to data-driven wellness programming based on individual health history and risk factors. My Highmark closes gaps and eliminates barriers to good health with trusted and fully vetted content.