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  4. Employee Assistance Program

Employee Assistance Program

An employee assistance program (EAP) can provide invaluable support for individuals and teams during times of stress and uncertainty.

Visual representation of the Employee Assistance Program. The diagram shows services offered for individuals and families (such as coaching, clinical therapy, and crisis support) and services for managers and people leaders (including manager training, consultations, and disability support).

What is an EAP?

Employee assistance programs provide confidential and comprehensive support to help employees navigate personal and work-related challenges. Certified coaches and care navigators offer guidance for a wide range of needs, including:

  • Child and senior care resources.
  • Financial matters and debt resolution.
  • Grief counseling and emotional support.
  • Legal consultation for family matters.
  • Management consultation.
  • Workplace dynamics and professional conflicts.

Most EAPs also provide access to quality providers for clinical therapy. Employees benefit from mental well-being resources, including medication management.

EAPs can improve employee health and productivity  

Employees can focus better and achieve more when they have the right resources and support. A comprehensive EAP supports both employees and their families with essential care that reaches beyond the workplace. An EAP can also strengthen your HR team's capabilities with expert consultation and management training for workplace disruptions.

Highmark EAP + Mental Well-Being

Our EAP, powered by Spring Health, offers a digital experience with access to both work-life services and behavioral health care. This integrated approach is unique among EAPs, providing coordinated care for the whole person.  

EAP + Mental Well-Being features include:

  • Care continuity across EAP and health benefits plan.
  • Certified coaches who help employees set goals, build better habits, and navigate challenges.
  • Digital library of exercises to improve stress management and coping skills.
  • Mental health and wellness services.
  • Quick and easy access to integrated resources.
  • Work-life support for everyday needs.

Organizational health and wellness

Highmark EAP + Mental Well-Bring also gives your leaders and managers valuable toolkits, learningopportunities, and workplace strategies. We equip your team to manage conflict, build healthy teams, and provide support during crisis situations. Layoffs, natural disasters, workplace violence, political tensions, and world events can all warrant the need for company-wide EAP services.

Transform your EAP with our integrated solution

Highmark offers a simple, coordinated online care experience for employees in need of help. Talk to your client manager about adding EAP + Mental Well-Being for your team.

CONTACT US TODAY

Employee Assistance Program (EAP) is offered by your health plan and powered by Spring Health.

Spring Health is an independent company that provides mental health care services through its agents. Spring Health does not provide Blue Cross and/or Blue Shield products or services. Spring Health is solely responsible for their mental health care services.