Mpox (Monkeypox) FAQ 

At Highmark, our mission is to create a remarkable health experience for our members and our communities, and to improve the health of the communities we serve. We’re monitoring the spread of the mpox (monkeypox) virus. And, we’re  working with local health officials in the areas we serve to keep people safe and prepared.

According to the CDC, mpox (monkeypox) is a rare disease caused by infection with the mpox (monkeypox) virus. Mpox (monkeypox) virus is part of the same family of viruses as variola virus, the virus that causes smallpox. Mpox (monkeypox) symptoms are like smallpox symptoms, but milder, and mpox (monkeypox) is rarely fatal. Mpox (monkeypox) is not related to chickenpox.

According to the CDC,  mpox (monkeypox) symptoms include a rash that can be on or near the genitals or anus. It can also be on other areas like the hands, feet, chest, face, or mouth. The mpox (monkeypox) rash can look like pimples or blisters and may be painful or itchy.

Other mpox (monkeypox) symptoms can include:  

  • fever  
  • chills 
  • swollen lymph nodes 
  • exhaustion 
  • muscle aches 
  • backaches 
  • headache 

More resources:


The Centers for Disease Control and Prevention

World Health Organization

State Health Departments 

Call the telephone number on the back of your Highmark Blue Cross Blue Shield insurance card for Member Services to learn more about mpox (monkeypox) prevention and treatment. This number is specific to your plan and benefits, and it helps you receive the right answers faster. You can also sign into the member portal to check coverages and to contact us.