Procurement Supplier Guide

Highmark Inc. is always looking to build strong relationships with suppliers that can provide goods and services at the best possible value. We also welcome new partners, including those that support our corporate sustainability programs through better purchasing.

If you think your business can meet our needs and you're ready to show it, read on. You can also visit the Procurement Ethics and Compliance page where you will find our standards for business relationships.

Use the links below to skip ahead:

Procurement's vision

Highmark Corporate Procurement's vision is to:

  • Judiciously manage our spending on goods and services.
  • Stay compliant with government regulations.
  • Help our internal customers achieve their goals in a timely manner.

How we select suppliers

We choose suppliers based on responsiveness, timeliness, quality, cost, and added value. For critical commodities, we work to fulfill these needs by building long-term relationships
with select suppliers.

Becoming a preferred supplier

Preferred suppliers must show that their products and services are competitively priced. They should also offer innovative ideas to help us improve our operations while lowering our acquisition and ownership costs.

Once you're a preferred supplier, our continued relationship will depend on your ongoing commitment to meeting these goals.

How we evaluate our suppliers

Our supplier performance standards help us gather the data we need to regularly assess suppliers and make improvements.

These performance expectations include:

  • Quality: Always maintain standards
  • Delivery: Keeps to schedules and deadlines.
  • Expert sales: Knowledgeable about their field and products.
  • Cost of ownership: Competitive pricing over the life of the product or service.
  • Technical: Stays up to date on technology and strives for continual innovation.
  • Responsiveness: Supports our changing needs.

How we work

Corporate Procurement's job is to make sure the company's purchases deliver the best value and the least risk.

Our purchasing experts are committed to sound business practices and follow the Institute for Supply Management's Principles and Standards of Ethical Supply Management Conduct. As a federal contractor, we’re also required to follow additional rules.