The resources below have been compiled to help you browse this site. If you have any questions or need additional help, please contact us or send an email to the Webmaster.
Upgrading to 128-bit security
Your browser must support 128-bit encryption to use highmark.com's online services. Most recent browser versions have this encryption built in, but if it's been more than a year since you upgraded your browser, you may need to do it now. Raising our required encryption to 128-bits means more security for you and helps assure that all conversations between your computer and highmark.com are truly private.
Download current web browsers
This site works best with Internet Explorer 7 and above on the PC, Firefox 3.0 and above on the PC or Mac, and Safari 5 and above on the Mac — with strong encryption (128-bit). If you do not meet these requirements, please download the latest version:
This site utilizes Adobe Flash (formerly Macromedia Flash) for some design elements, so the free Flash plug-in is recommended. If you don't have the free plug-in, click below to download and install it now. This site also features streaming audio and video.
Many documents are posted on this site as PDF files. These files will hold their formatting and design when downloaded and printed from your computer, but they require the use of the free Adobe Acrobat Reader to view them. If you don't have the free reader, click below to download and install it now.
Pages on this site can be printed from your web browser by selecting "File" and then "Print" from the menu at the top of your screen.
Some pop-up windows, however, need to be printed using keyboard shortcuts. On a PC, select Control + P to print the active window. On a Mac, select Command + P to print the active window.
This site is best viewed at 800x600 or greater screen resolution.
Using email links
Throughout this site, you will see email links embedded in copy. To send a message, simply click the link or copy and paste the email address in the "To:" field of your email program.
Alternatively, if your web browser isn't configured to support email, please change your settings by selecting "Tools," then "Internet Options," and then "Preferences" from the top menu. Navigate to your browser's Internet Programs area and select your email program under "Email." Select "OK."
Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Western and Northeastern New York Inc., serves eight counties in Western New York under the trade name Highmark Blue Cross Blue Shield of Western New York and serves 13 counties in Northeastern New York under the trade name Highmark Blue Shield of Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration.
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