Did you know Medical Assistance benefits must be renewed every 12 months? Don’t take the chance of missing out on healthcare coverage. Make sure you renew on time to avoid gaps in coverage. That way you and your loved ones get the care you need, when you need it. Our qualified Member Services team can help you with any questions to ensure that you do not lose your health coverage.
To keep Medical Assistance benefits open, this is what you must do:
Download the myCOMPASS Pennsylvania mobile app to manage and access your benefits from your phone.
Remember to tell your Caseworker if you have moved.
You can call the Statewide Customer Service Center and speak to a Caseworker to change
You can call Monday through Friday from 7:30 AM until 5:00 PM.
The telephone number for the Statewide Customer Service Center is 1-877-395-8930.
Philadelphia residents should call the Philadelphia Customer Service Center at (215)560-7226.