Your D-SNP may provide you with money every three months to help you pay for over-the-counter (OTC) items, like:
No matter if you want to lose weight, stop smoking or manage pain, your OTC allowance will get refilled every three months.
When you’re ready to buy plan-approved OTC items, you can choose how to complete your purchase.
To place your order online, visit the vendor website
After browsing your catalog, if you’d like to place an order over the phone, call:
1-855-350-0074 (TTY 711)
Monday-Saturday, 8 a.m. – 5 p.m.
Saturday, 10 a.m. – 5 p.m.
Once you find your items in your catalog, you can complete the catalog form, or save an order form to complete, and mail it to:
2921 Brighton Henrietta TL Road
Rochester, NY 14623
When you start using your OTC benefits, here are some important benefit details to know:
If you have additional OTC benefit questions, please review your Diamond D-SNP EOC or check your Ruby D-SNP EOC. You can also call Member Services at 1-800-392-1147 (TTY 711).