When you enroll in a Diamond D-SNP, you’ll get extra benefits to help pay for everyday bills, like your utilities. You’ll get $100 every 3 months to help pay for bills like:
To use your utility support online, you’ll:
If you don’t have an account yet, you can sign up for a Healthy Benefit Plus account.
You’ll need details from your utility bill to complete your payment. Also, please be sure the address on your bill matches your Highmark Wholecare address.
To use your utility support benefits by phone, you can call 1-833-560-1817 (TTY 711) during these hours:
October – March 8 a.m. to 8 p.m., Monday-Sunday
April – September 8 a.m. to 8 p.m., Monday-Friday
When you call, you’ll need to have your bill ready that has your 16-digit account number as well as the security code on the back of your Highmark Wholecare card.
Here are some important benefit details to know when using your utility support:
If you have questions about your Utility Support, please call Member Services at 1-800-392-1147 (TTY 711) or visit the Healthy Benefits Plus website