Food and Utility Assistance

2024 Food and Utility Benefits

Every month, Highmark, Wholecare Diamond and Ruby members will receive a monthly allowance to help with Food and Utility expenses. Diamond plan members will receive $175 and Ruby members will receive $35 a month. The monthly amount can be used as needed at select food retailers or on select utilities. 

Activating Your Benefits Card

Before you can use your 2024 benefits card, you will have to activate it. There are 3 ways you can activate your card: 

Activate Online

Activate online at www.HealthyBenefitsPlus.com/HighmarkWholecare

Activate by Phone

Activate your card by phone by calling: 1-833-832-7306 (TTY 711)

Click the link to download the Apple App Store Healthy Benefits+ mobile app.

Click the link to download the Google Play Store Healthy Benefits+ mobile app.

2023 Food and Utility Assistance

As a new Highmark Wholecare member you have to access healthy food benefits. Before you can use your card, you will have to activate it. There are 3 ways you activate your healthy food card:

What is the Healthy Food Card?

Highmark Wholecare’s Diamond plan members have access to a monthly amount of money to buy hundreds of healthy food items, including fresh produce.

Every month, Diamond members will receive $135 which can be used to buy foods at select retailers, online or by the phone. For full details on the program and how to get the most out of this benefit, click here

Your D-SNP Utility Benefits

When you enroll in a 2023 Diamond D-SNP, you’ll get extra benefits to help pay for everyday bills, like your utilities. You’ll get $100 every 3 months to help pay for bills like:

• Gas
• Electric
• Water
• Sewage
• Garbage
• Internet
• Cable

Using Your Utility Benefits

You’ll have 2 ways to use your benefits:

Online

1. Visit your Healthy Benefit Plus website 
2. Select Log In at the top right corner of your screen
3. Enter your email address and password before selecting the Log In button
4. Select Bill Pay

If you don’t have an account yet, you can sign up for a Healthy Benefit Plus account.

You’ll need details from your utility bill to complete your payment. Also, please be sure the address on your bill matches your Highmark Wholecare address.

By Phone

To use your utility support benefits by phone, you can call 1-833-560-1817 (TTY 711) during these hours:

October –March 8 a.m. to 8 p.m., Monday-Sunday

April – September 8 a.m. to 8 p.m., Monday-Friday

When you call, you’ll need to have your bill ready that has your 16-digit account number as well as the security code on the back of your Highmark Wholecare card.

Important Reminders

Here are some important benefit details to know when using your utility support:

• Utility support is included in a 2023 Highmark Wholecare Diamond D-SNP.
• If you don’t spend your full utility support allowance during any three-month period, you’ll forfeit any remaining balance for that time. You’ll need to wait until the next three-month period to use your utility support.
• Plan restrctions and payment processing fees may apply and are listed in your Evidence of Coverage (EOC) booklet.

For more questions, please visit HealthyBenefitsPlus.com/HighmarkWholecare or call
1-833-560-1817 (TTY 711)